What is a RevOps
churn radar?
A RevOps churn radar continuously reads your customer signals, usage, billing, CRM, support, and flags accounts at risk of churning, with the reason, early enough to act before the renewal.
Catch churn while
you can still act.
The signals that a customer is slipping are almost always there, usage dropping, support tickets rising, invoices slowing, but scattered across tools and noticed too late. A radar watches them for you and surfaces the at-risk account with the why, while there's still time to save the renewal. The same view shows where the hidden revenue is, so the conversation shifts from cutting costs to growing accounts.
We built exactly this with Vantum: Sentinel turns a RevOps methodology into a digital brain that computes up to 127 metrics and raises alerts before the renewal.
A monthly to-do list,
not another dashboard.
The point of a radar is action, not another chart. A good one hands whoever owns client growth a short monthly to-do list: these accounts are slipping and here is why, these are ready to buy more. It catches churn early and surfaces expansion at the same time, which takes the pressure off cutting costs.
This is what Sentinel does for Vantum: it computes up to 127 metrics from one data drop and alerts the moment a number breaks its threshold.
Common questions.
How is it different from a dashboard?
A dashboard shows numbers if you go looking. A radar watches for you and pushes an alert with the reason, so you act before the renewal.
What data does it need?
The signals you already have, usage, billing, CRM activity, and support or survey responses.
Build your own radar.
Bring your customer signals. We'll turn your retention methodology into a system that watches them, and you'll own it.